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Jeroen Hiemstra

Support Consultant

+31 85 0498164


Below is an overview of the most recent hardware updates, outages and maintenance messages.


No outages

19-09-2019, 12:16 PM

Since this morning 10:00 the connection to the Alfamail domain was instable. Some users may have experienced some delayed in the time frame 10:00-12: 16.

The call was set to Resolved at 12:16.

16-07-2019, 03:04 PM

Since this morning there have been peak loads on two application servers. Peak occurred at: 08:57, 10:10, 10:40, 11:07, 11:57, 12:24, 12:34, 13:21, 13:28, 13:59, 14:06, 14:10, 14:30, 14:43 and 14:53. The performance of Alfamail was therefore affected for a small group of users.

The call was set to Resolved at 15:04.

12-06-2019, 12:02 PM

Changes to the network by our hosting provider during the maintenance window 11-06-2019 22:00-23:59 caused an unstable situation in the morning. Because of controlled restart of servers visi.alfamail.nl was temporarily offline in the time span 11:29-11:38.

10-06-2019, 07:02 PM

Amount of cores of the central processing unit (CPU) of the database server was doubled

12-03-2019, 00:07 AM

Memory of database server has been enlarged

30-10-2018, 06:29 PM

Disk size of database server has been enlarged

12-08-2017, 07:30 PM

New servers have been added and activated to the Load Balanced environment


Below is an overview of the most recent software updates.

14-01-2020, 07:55 PM

UPDATE: 36 enhancements, including new logo.

01-11-2019, 06:57 PM

UPDATE: Small enhancements to tables and web forms (for starting transactions outside the system). Updated user manual.

18-09-2019, 06:41 PM

UPDATE: Several bugfixes, such as: project selection, email notification settings, display previous transactions and messages.

17-09-2019, 11:23 PM

NEW: Web forms to start transactions outside the system, for instance for handling complaints. UPDATE: Enhanced integration with SharePoint Online to upload and download files and file properties; Visualization of tables (flip rows / columns).

09-07-2019, 7:48 PM

UPDATE: Performance improvements for database; Preview for attached images; Redesign for viewing tables in messages; Project configuration for automatic forwarding / replying on received messages.

12-06-2019, 04:04 PM

UPDATE: Fix for empty messages in classic version

06-06-2019, 06:44 PM

UPDATE: Performance improvements for: 1) reading messages, 2) button reply, and 3) switching between projects. Admin functionality upgraded to VISI Standard version 1.6.

17-05-2019, 12:19 AM

UPDATE: Search in pick-list; Different approach to enter tables; Admin functionality for easier configuration of successor and substitute; Option to remain logged on for 30 days; Enhancement for special characters in pick-lists; Zip Archive in corporate identity lay-out; Manually entering a date or time, and some small interface enhancements.

12-03-2019, 03:14 AM

UPDATE: Updated user manual and small fixes

06-02-2019, 07:23 PM

NEW: 100% admin functionality in the new user interface - create, modify and archive projects by yourself

27-11-2018, 05:15 PM

UPDATE: Integration with SharePoint for CSOM version 16.1.8210.1200

26-09-2018, 08:25 PM

NEW: Integration with SharePoint

10-08-2018, 07:40 PM

NEW: Full Text Search, support for transactions conform DEMO

28-06-2018, 09:15 PM

UPDATE: Lay-out conform corporate identity of Addnode Group

28-02-2018, 09:10 PM

NEW: Integration with 4Projects